At Ivy Roomz, we are committed to delivering your home décor items safely and promptly. Please review our shipping policy for important details about processing and delivery times.

1. Order Processing Time:
All orders are processed within 1 to 2 business days after order confirmation. Once processed, your order will be packed and prepared for dispatch.

2. Shipping Time:
Delivery typically takes 3 to 7 business days, depending on your location. Rural or remote areas may require additional delivery time.

3. Shipping Charges:
We offer standard shipping rates based on your delivery location. Final shipping costs (if any) will be communicated at checkout or upon confirmation.

4. Delivery Method:
We currently ship through trusted local courier partners. Once your order is dispatched, you will receive a confirmation message with tracking details (if applicable).

5. Payment Method:
We only offer Cash on Delivery (COD). Please ensure someone is available at the provided address to receive and pay for the order upon arrival.

6. Delays:
While we strive for timely deliveries, Ivy Roomz is not responsible for delays caused by courier service disruptions, weather, or unforeseen logistical issues. We appreciate your understanding in such cases.

7. Delivery Issues:
If your order is delayed beyond 7 business days, or if you encounter any issues with delivery, please contact us at [email protected] for prompt assistance.

8. Incorrect Address:
Please ensure that your shipping address is complete and accurate. Ivy Roomz is not responsible for delays or non-delivery due to incorrect or incomplete address details.